Duo Distributions
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Frequently Asked Questions

 

Q: What areas do you service?

A: We currently service Fairfax, Loudoun, Prince William, and Fauquier counties in Northern Virginia.

 

Q: What brands do you distribute?

A: We currently distribute Herr's and Rap Snacks.

 

Q: How can I place an order?

A: You can place an order online through our order page or by contacting us directly through our contact form or by phone.

 

Q: How can I become a retailer?

A: To become a retailer, please fill out the Service Agreement form and we will discuss your specific needs and requirements.

 

Q: What are your minimum order quantities?

A: Our minimum orders are $100, with free shipping on orders that are $200 or more within the Northern Virginia territories that we serve.

 

Q: What is your return policy?

A: Any sales made online through our web portal are final. If you are a retailer, please refer to our Service Agreement on credits for returns and expired items.

 

Q: What forms of payments do you accept?

A: We offer flexible payment options to accommodate your needs. You can pay online through our secure payment gateway, receive a QuickBooks invoice, or pay in cash upon delivery.

 

Q: What are your delivery times?

A: Our delivery times vary depending on the items purchased, your location, and order volume. If the items are in stock, delivery can typically be scheduled within 2-5 business days. However, if the items must be ordered, please allow 7-14 days for the items to arrive from the manufacturer. You can also schedule delivery times so we know when the best day/time to send out your order. Please contact us for an estimated delivery time if you know which items you're interested in. Items from Rap Snacks may vary as there may be some supply issues.

 

Q: How can I apply for a job at Duo Distributions?

A: We are always looking for talented individuals to join our team. Please submit your resume and cover letter to contact@duodistributions.com or simply fill out the form below.

 

Q: I have a general question about your business. Who should I contact?

A: Please feel free to contact us through our contact form or by phone.

 

 

Contact us

Whether you're a retailer looking to stock our products, a potential employee, or simply have a question, we're here to help. Feel free to reach out to us using the form below and we'll be sure to get back in touch as soon as we can.

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